Shipping & Return Policy
Secured Payments
We accept credit card, debit card, and bank account payments
via PayPal, which is a fast, easy, and secure method for
conducting online transactions. If you are shopping from
abroad, PayPal also welcomes the following currencies:
CAD, JPY, GBP, EUR, and AUD.
State Tax
A 4.5% Hawaii state excise tax will be applied to all
purchases.
Shipping Information
Once your order has been received, please allow 2 - 3
business days for processing and 3 - 5 business days for
shipping via USPS Priority Mail®. Estimated shipping times
apply to shipments within the United States only.
Shipping Rates
Shipping rates start at $4.05 and we ship via the United
States Postal Service
We will gladly combine multiple item orders and determine the most cost-effective shipping method for you. Please note that shipments will be made to one address per order.
If you have any questions about international shipping rates, delivery times, etc., please email hawnlion@verizon.net.
We will be happy to assist you.
Return Policy
Customer satisfaction is important to us. Within 7 days of delivery, you may return or exchange any item purchased from frankdelima.com with the following conditions:
(1) CDs and DVDs must be unopened and in original packaging.
(2) All other products must be new and in original packaging.
(3) The buyer will be responsible for return shipping and handling fees.
(4) Refunds will be issued in the original payment form for the purchase price.
For product return instructions, email hawnlion@verizon.net or call (330) 948-9118 Monday through Saturday between the hours of 8:00 A.M. and 4:00 P.M. Hawaii Standard Time.